Privacy
Policy
SnowForce Services
Effective Date: 07 August, 2025
Introduction
At SnowForce Services (“SnowForce”, “we,” “us,” or “our”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you engage with our snow removal and related services, including use of our website, social media pages, customer communications, and any other interactions with our company.
By using our services, submitting your information, or accessing our website, you agree to the terms and conditions outlined in this Privacy Policy.
1. What Information We Collect
We collect personal and non-personal information in the following categories:
- Personal Information:
- Full Name
- Home or Service Address
- Email Address
- Phone Number
- Billing Information (note: we do not store full card details)
- Service Details
- Non-Personal / Technical Information:
- IP address, browser type, pages visited, and location data
- Communications and Records:
- Emails, calls, service requests, feedback
2. How We Use Your Information
We use your data for the following purposes:
- To provide and manage snow removal services
- To communicate updates, appointments, and billing
- To process payments securely
- To improve our services and operations
- To comply with legal obligations
3. Sharing of Personal Information
We do not sell or trade your personal data. We may share data with:
- Service providers and contractors
- Payment processors
- IT or hosting services
- Legal authorities if required by law
4. Data Storage and Retention
We store your data securely and retain it only as long as necessary to:
- Maintain your account
- Comply with tax/legal obligations
- Support seasonal services
5. Your Rights and Choices
You may:
- Request access or correction of your data
- Withdraw marketing consent
- Request deletion (unless retention is legally required)
- Contact OPC to lodge a complaint
6. Cookies and Website Tracking
Our website may use cookies and analytics tools. You can disable cookies in your browser settings, but some functionality may be limited.
7. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked from our content.
8. Children’s Privacy
We do not knowingly collect data from individuals under 16. Such data will be deleted upon discovery.
9. Security Measures
We use secure servers, encryption, firewalls, and access controls to protect your information, but cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised Effective Date.
11. Contact Information
If you have questions, please contact us:
SnowForce Services
Address: 166 Saunders road, unit 11, Barrie, ON
Phone: 705-329-8300
Email: info@snowforce.ca